Solutions

We work in a way
that works for you

Smart urban logistics and store replenishments is the way forward for your business. But it is easier said than done. We have the expertise you need, the agility you want, and the inherent on-the-ground ability you can rely on to make everything work seamlessly, in a way that works for you. All with a core focus on built-in sustainability and doing business in a better way, for us all.

 E-cargo     Bike Deliveries Select any urgent needs from the below selection and submit your request. If the SKU is in excess stock at another Lush store, we will send them across via zero emissions e-Cargo bike today. You can edit your selection any time before 10am each day. Use the drop-down boxes below and select your items per category. There is a helper search bar in each drop-down. Lush - Rapid SKU Replenishment    Store Manager Requests
How it works

An optimised solution

Store-to-store

Take advantage of a flexible and responsive point-to-point inventory movement model.

Our point-to-point replenishment service ensures your existing urban inventory is always in the right place at the right time. By quickly identifying out-of-stock and overstock situations, we re-balance inventory across stores–optimising stock levels without the need for new stockroom operations. This seamless solution keeps your urban replenishment operations agile and efficient.

 

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Stock Room

Use a centralised urban stock room to facilitate efficient urban replenishments of your top sellers.

Our hub-and-spoke model transforms a city store into an urban stock room, ensuring broad coverage and efficient replenishment of the key revenue-driving SKUs. By leveraging existing real estate, this approach increases the return on existing investments while maintaining smooth and responsive inventory flow–keeping shelves stocked with the products that matter most.

Relay Points

Introduce relay points to enable higher-frequency replenishments across all SKUs, supercharging your DC with faster, more efficient distribution.

A multi-echelon model which enhances distribution efficiency by introducing a relay point between your central DC and urban stores. Here, larger vehicles (e.g. HGVs) offload inventory, which is then sorted and transferred to smaller, more agile vehicles–such as e-cargo bikes or electric sprinter vans – for rapid, frequent replenishments. This approach not only optimises urban logistics to the stores but also overcomes driving hour restrictions and clean air regulations while ensuring a steady flow of stock to every store.

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